Geographic Information Systems and Customer Information Systems

Top 3 Reasons to Integrate Your Geographic Information System and Customer Information System

Introduction Quality customer service is quickly becoming a key differentiator for top utility organizations. For this reason, having the ability to access accurate customer information and solve customer issues quickly is critical. Because of this factor, there is a greater need for Geographic Information Systems and Customer Information Systems to share data. The Customer Information… Continue Reading “Top 3 Reasons to Integrate Your Geographic Information System and Customer Information System”

ArcGIS Utility Network: What About My Existing Integrations?

Introduction You work for a utility company with a mature enterprise GIS that you have built over the last 10 to 18 years using ArcGIS. Your geodatabase stores millions of features in a geometric network representing the utility infrastructure. Your GIS is integrated with other systems like enterprise asset management (EAM), customer information (CIS), distribution… Continue Reading “ArcGIS Utility Network: What About My Existing Integrations?”

Making It Work: Three Ways to Ensure Success for Your Integration Project

Last week GeoNexus attended the Maximo Utilities Working Group in Portland. The theme of the conference was “Making it Work” and as such, the presenters addressed the challenges of implementing the Maximo product in their presentations. As we sat listening to the speakers we were struck by how similar the issues that utilities are experiencing… Continue Reading “Making It Work: Three Ways to Ensure Success for Your Integration Project”

Increasing Data Integrity and Asset Reliability Through GIS and Maximo Integration at the City of Fort Worth

About the City of Fort Worth With a population rapidly nearing 900,000, Fort Worth, Texas, is the 15th largest city in the U.S. By 2020, the population is expected to surpass the one million mark. The explosive growth has placed added demands on the city’s Water Department, which currently provides water to 1.2 million people… Continue Reading “Increasing Data Integrity and Asset Reliability Through GIS and Maximo Integration at the City of Fort Worth”

3 Things to Consider Regarding Integration as You Plan Your Upgrade to the Utility Network

As I’m sure you’ve been reminded of at least a few dozen times, Esri’s new data model for managing utility and telecom networks has arrived. There are a lot of changes that come with this new data model, many of which have been highlighted in other articles by Esri and Esri Partners. Essentially, the Utility… Continue Reading “3 Things to Consider Regarding Integration as You Plan Your Upgrade to the Utility Network”

Extending GeoWorx Office Through Custom Widgets and Web AppBuilder for ArcGIS

There are many advantages that come from using the Esri® Web AppBuilder for ArcGIS® as a platform for creating purpose-built web mapping applications. Users can easily create apps for the web that run on any device or browser without coding. There is also a developer version of Web AppBuilder where apps can be extended with… Continue Reading “Extending GeoWorx Office Through Custom Widgets and Web AppBuilder for ArcGIS”